Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including your name, email address, phone number, real estate license information, and any content you upload to our platform (property listings, documents, etc.).

We also collect information about visitors who interact with your AI-powered landing pages, including chat messages, phone call recordings (with consent), and contact information provided through forms.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Train AI models specific to your account (not shared)
• Generate reports and analytics for your dashboard
• Send you notifications about leads and service updates
• Ensure compliance with California real estate regulations
• Process payments and manage your subscription

3. Data Sharing

We do not sell your personal information or your clients' information to third parties. We may share information with:

• Service providers who assist in operating our platform
• Law enforcement when required by law
• California DRE upon regulatory request

4. Data Security

We implement industry-standard security measures including AES-256 encryption at rest, TLS 1.3 encryption in transit, and regular security audits. Our infrastructure is SOC 2 Type II certified.

5. Data Retention

We retain your data for as long as your account is active. Chat transcripts and call recordings are retained for 30 days by default (configurable in your settings). Upon account deletion, all data is permanently removed within 30 days.

6. California Privacy Rights (CCPA)

California residents have the right to know what personal information is collected, request deletion, and opt out of the sale of personal information. Contact us at privacy@realtor-ai.up30.live to exercise these rights.

7. Contact Us

For questions about this privacy policy, please contact us at privacy@realtor-ai.up30.live.